About Amara
English
Native or bilingual
French
Fluent
Arabic
Fluent
Experience
- Allcat Claims Service, LLC,Claims Management ManagerFebruary 2022 - March 2023 (1 year and 1 month)San Antonio, TX, USA• Supervising claims management teams to ensure effective and consistent file tracking.• Ensuring proper application of insurance guarantees and deductibles; managing and resolving coverage-related disputes.• Developing, utilizing, and analyzing data, identifying trends, and recommending and implementing appropriate strategies.• Developing and managing relationships with partner law firms to promote the company's philosophy and achieve expected results.
- ABO Freight, LLCOwner and ManagerMarch 2023 - June 2025 (2 years and 3 months)San Antonio Texas, GUA, Mexico• Overall supervision of transport and fleet operations, optimizing processes to ensure efficient logistics and timely deliveries.• Financial and budgetary management of the company, including cost control, profitability, and tax and regulatory compliance.• Management of teams and client relationships, ensuring quality service and sustainable partnership development.
- Toyota,Sales Administration ManagerFebruary 2021 - January 2022 (11 months)San Antonio, TX, USA• Order tracking and ensuring delivery deadlines are met.• Customer relationship management and dispute resolution.• Analysis of sales performance and report generation.• Coordination between different departments (logistics, marketing, finance).• Contract management and customer data updates.• Administrative support for the sales team.
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Education
- Certificate in Data AnalysisUniversity of Texas at2021Certificat en Analyse de Données
- Master inUniversité Mouloud Mammeri2016Master en