Alyssa Trinidad

Performed daily preference ranking of hundreds of multimodal AI outputs (images, audio, and video) against prompts to evaluate model performance and alignment Applied systematic comparative judgment techniques to assess relevance, quality, and coherence of generative model outputs, ensuring consistent evaluation across diverse modalities. Maintained high accuracy and throughput in large-scale annotation workflows, contributing to reliable training data for model fine-tuning and preference optimization. Collaborated with cross-functional AI teams to identify quality trends and provide actionable feedback for improving multimodal generative capabilities.

Effective Communication & Problem-Solving: Successfully handled customer returns, exchanges, and inquiries, maintaining professionalism and calmness in high-pressure situations Training & Leadership: Trained and supervised new staff, creating a positive team environment and ensuring they were proficient in using checkout systems. Technical Proficiency: Managed the use of point-of-sale systems and adapted to various software tools for daily tasks Multitasking & Prioritization: Handled over 30 customer inquiries daily, effectively multitasking and prioritizing tasks to ensure timely resolutions

Effective Communication & Problem-Solving: Successfully handled customer returns, exchanges, and inquiries, maintaining professionalism and calmness in high-pressure situations Training & Leadership: Trained and supervised new staff, creating a positive team environment and ensuring they were proficient in using checkout systems. Technical Proficiency: Managed the use of point-of-sale systems and adapted to various software tools for daily tasks Multitasking & Prioritization: Handled over 30 customer inquiries daily, effectively multitasking and prioritizing tasks to ensure timely resolutions