ARFreelancer profile translated to English.
Back to original languageAbout Alina
I support self-employed individuals, small businesses, and service providers in their daily office tasks – reliably, with structure, and extensive experience.
Whether it's creating quotes and invoices, customer communication, preliminary accounting, or appointment scheduling – I'll free up your time so you can concentrate on your core business.
I am a trained automotive saleswoman, have been working in office and service for years, and have furthered my education to become a certified business administrator (IHK).
Through my commercial experience – especially in organization, customer service, and accounting – I am familiar with the typical challenges of daily business and can quickly find practical solutions.
I am particularly sought after for:
• Back office & service support (e.g., email correspondence, quote follow-up, appointment planning)
• Creation & review of invoices and structured preparation of accounting
• Project support for internal processes & customer documentation
I work independently, reliably, and with a high standard of quality. If you are looking for someone who thinks along, rather than just completing tasks – feel free to get in touch. I look forward to your project!
German
Native or bilingual
Russian
Basic
Remote only
Primarily works remotely
Experience
- Anders KraftfahrzeugeAutomotive SaleswomanAUTOMOBILEAugust 2014 - June 2017 (2 years and 10 months)• Friendly reception and support of customers on-site and by phone• Appointment scheduling and coordination of workshop orders• Creation of service orders and invoices• Communication between customers, workshop, and service advisors• Maintenance of customer data in the system (e.g., CRM, Dealer Management Systems)• Support with warranty and goodwill applications as well as complaint management
- Autohaus AureusExecutive AssistantJune 2017 - October 2017 (4 months)
- Support of the management
- Sales consulting
- Appointment scheduling
- Advertising vehicles
- NeroNExecutive AssistantApril 2018 - September 2019 (1 year and 5 months)
- Support of the management
- Preparation of accounting
- Customer consulting
- Maintaining platforms
- Contract management
Recommendations
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Education
- Certified Business AdministratorIHK2025Umfassende betriebswirtschaftliche Qualifikation mit Schwerpunkt auf Unternehmensführung, Rechnungswesen, Marketing, Personalmanagement sowie rechtlichen und steuerlichen Grundlagen. Die Weiterbildung befähigt mich, unternehmerische Zusammenhänge ganzheitlich zu verstehen und praxisnah zu steuern – branchenübergreifend und auf Managementniveau.