AFFreelancer profile translated to English.
Back to original languageAbout Alexis
Versatile and committed professional with 25 years of experience in quality management and operational excellence management, with experience as both a quality manager and a consultant. You will appreciate my technical expertise, adaptability, creativity, and team spirit to meet your expectations and achieve the set objectives.
English
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- FORTUNEOPROJECT MANAGERMay 2017 - September 2018 (1 year and 4 months)Implementation of the quality plan with the Customer Relations partner Management of the ESCDA 2018 competition ("Elected Customer Service of the Year")
- SFRPROJECT MANAGERMarch 2006 - April 2017 (11 years and 1 month)Internal review and optimization of the BCP (Business Continuity Plan) Audits of internal Altice Group processes
- SFRIMPROVEMENT MANAGERJanuary 2012 - January 2015 (3 years)Optimization of the 4G deployment process (cost, quality and time) Optimization of the acceptance process for a 4G Radio site (cost, quality and time)
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Education
- BACHELOR'S DEGREE IN QUALITY MANAGEMENTIUT EVRY VAL ESSONNE1998AUDIT, NORMES, CERTIFICATION, SYSTEME QUALITE...
Certifications
- SPEC2217QUALIPOLE CERTIFICATION2025
- NF345 CUSTOMER RELATIONSHIPAFAQ AFNOR2010