About Alexandra
French
Native or bilingual
Dutch
Conversational
Experience
- ProximusB2B Sales SpecialistTELECOMMUNICATIONSJanuary 2021 - Today (5 years and 5 months)With significant experience in a demanding environment at Proximus, I now assist entrepreneurs, freelancers, and SMEs in the daily management of their business, with a structured, human-centered, and results-oriented approach.My background as a B2B saleswoman in a Brussels retail outlet allowed me to develop comprehensive expertise in customer relations, operational management, and strategic support. I held a key role there, both in sales and internal organization, acting as the manager's right-hand person.On a daily basis, I was responsible for developing and managing a portfolio of professional clients. This involved prospecting, analyzing needs, proposing suitable solutions, negotiating, and customer follow-up. This experience taught me to quickly understand business challenges, adapt to different stakeholders, and build lasting relationships of trust.But beyond sales, my role went much further.As the manager's direct link, I managed the point of sale in their absence: prioritizing tasks, coordinating the team, managing unforeseen issues, and maintaining commercial performance. This responsibility allowed me to develop great autonomy, a keen sense of organization, and the ability to make decisions quickly and effectively.
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