About Albina
French
Native or bilingual
Albanian
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- office de tourisme et des loisirs de Bormes Les MimosasReceptionist and Community ManagerTRAVEL AND TOURISMDecember 2023 - Today (2 years and 6 months)Bormes-les-Mimosas, FranceAdvise visitors on the destinationProduct salesRespond to emails and process mailHandle the switchboardUpdate tourist databasesManage social mediaContent publicationParticipation in eventsCreation of video montages, photos, and textsRespond to messages from social mediaCash management
- Grand Hôtel des Sablettes Hilton CollectionVersatile ReceptionistHOSPITALITYOctober 2023 - October 2023 (1 month)La Seyne-sur-Mer, FranceCheck-in and Check-outKey handoverAnswering the phone and emailsMaking appointments for restaurants and the SPABreakfast receptionKeeping the counter clean and tidy
- Camping Tikayan Les PalmiersReceptionistTRAVEL AND TOURISMSeptember 2022 - August 2023 (11 months)Hyères, FranceCheck-in and Check-outTaking direct and telephone reservationsKey handoverAnswering the phoneMaking appointments for the Sauna and HammamMaking appointments for departure inspections for clientsTaking reservations for shuttles to the Golden Islands (Porquerolles, Port-Cros, and Le Levant)Creation of posters, inventory sheets for each mobile home category, content for social mediaKeeping the counter clean and tidyMobile home inventoryParticipation in client departure inspections before their departure
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Education
- BTS TourismSup’IPGV2023