Freelancer profile translated to English.

Description

Do you need to make your sales data reliable, improve your CRM (Salesforce) exploitation, or clarify your sales performance?

I act as a Sales Operations Specialist to help you structure, analyze, and make your data usable for decision-making and action.

My role is to bridge the gap between tools, processes, and teams: quickly understand your operations, identify friction points, and implement simple, effective solutions adapted to your context.

What sets me apart

A strong ability to adapt to client environments (SMEs, scale-ups, growing organizations).

A pragmatic and results-oriented approach, without over-complicating.

A dual business & data perspective, which secures figures while serving commercial objectives.

How I can help you

CRM data reliability and structuring (Salesforce)

Implementation or improvement of commercial reporting and dashboards

Analysis of commercial performance (pipeline, sales, key indicators)

Optimization of Sales Ops processes and commercial coordination

Functional support for teams to improve tool adoption

Types of projects & deliverables

Sales Operations / CRM Audit

Commercial performance dashboards

CRM data structuring or cleaning

Process recommendations & optimization plans

Ad hoc support or short results-oriented missions

I work flexibly, with a clear objective: to quickly bring you clarity, reliability, and operational value.

TJM adjustable according to the scope, duration, and terms of the mission.

Languages

English
Native or bilingual
French
Native or bilingual
Spanish
Fluent
Greek
Native or bilingual
Japanese
Basic

Workplace preferences

Can work on-site

Nantes (up to 15km)

VPauto
B2B Alphabet
AUTOMOBILE
January 2021 - January 2022 (1 year)
Vertou, France
Took on the role independently, with no prior training, managing a B2B portfolio. Monitored sedentary sales and checked the consistency of commercial data (prices, conditions, files). Acted as an interface between sales, customer service, and logistics teams to secure the order-to-delivery cycle. Managed financial impact adjustments and disputes. Contributed to the reliability of commercial reporting via CRM.
Commercial Analysis Salesforce Reporting Customer Relationship Pricing
VPAUTO
Commercial Coordination
AUTOMOBILE
January 2012 - January 2021 (9 years)
Vertou, France
Managed B2B commercial performance and sales data reliability in a high-volume environment.
Direct contribution to pricing, commercial reporting, and securing commercial flows via CRM (Salesforce).

Managed B2B commercial performance: monitored volumes, controlled sales prices, and analyzed discrepancies between estimates, supplier costs, and final prices. Controlled and validated vehicle estimates, prices communicated to suppliers, and sales prices to ensure economic consistency. Contributed to pricing and tariff adjustments based on the market, stock turnover, and commercial objectives. Monitored and ensured the reliability of commercial data in Salesforce (prices, volumes, indicators). Acted as an interface between sales, estimation, production, logistics, and customer service to secure flows and handle financial impact anomalies and economic impact discrepancies or disputes.
Pricing Strategy Reporting Performance Management Process Optimization Salesforce
Cours particuliers
ENGLISH AND GREEK TRAINER
EDUCATION AND E-LEARNING
January 2010 - September 2012 (2 years and 8 months)
Nantes, France
Individual training, adapted pedagogy, needs assessment, personalized support. Incident diagnosis, request management, triage, resolution, mastery of tools and technical environments. Participation in interviews, active listening, sensitive information management. Intercultural adaptation, associative project management, local coordination.