Aimene Chettouh

Within Alptis, I manage the development and animation of strategic partnerships with remote sales brokers.

My role involves several key missions:

Sales Development

• Define and monitor production objectives in health and provident insurance.

• Identify new growth levers and support partners in their scaling up.

Partnership Animation

• Regular monitoring and operational support for broker platforms.

• Implementation of motivation schemes and appropriate tools to support remote sales activities.

Quality and Compliance

• Ensure the quality of business by reducing the drop-out rate and ensuring compliance with regulatory requirements (ACPR, commercial practice compliance).

• Deploy corrective and preventive actions to maintain a solid and sustainable portfolio.

Innovation and Digitalization

• Implementation and monitoring of digital tools (APIs, CRM, web services) to streamline distribution and simplify processes.

• Contribution to the evolution of solutions offered to partners to improve user experience.

My goal is to ensure sustainable growth by balancing production volume, business quality, and partner satisfaction, while strengthening Alptis' position as a key player in the insurance market.

My area of expertise is commercial development and animation. I am responsible for prospecting and evaluating opportunities for our partners' development, challenging them, engaging them, supporting them, and retaining them by developing commercial action plans. My goal is to conquer and develop key account networks, while coordinating my actions with the entire sales force.

I also participate in the continuous optimization of our company's positioning by collecting customer feedback and conducting competitive intelligence. As part of my duties, I manage my activity by engaging stakeholders for the implementation of partnerships and/or specific business deals.

I build and manage my own action plan in compliance with the company's commercial policy and current regulations. To do this, I am responsible for monitoring performance and quality indicators, as well as writing, substantiating, and optimizing reports.

• Handling inbound calls from brokers, companies, and policyholders.

• Setting up group health and provident insurance contracts.

• Verifying the compliance and completeness of received subscription documents.

• Reissuing contractual documents upon partner request.

• Risk assessment for provident insurance involving medical formalities (in close collaboration with the medical advisor).

• Reviewing contract reopenings after non-payment cancellations.

• Collecting premiums by check.

• Processing claims following accident/disability declarations during subscription.

• Dedicated contact person for a VIP broker.