About Adam
I help organisations deliver practical change across technology, process, and operational projects. My background spans change management, business readiness, stakeholder engagement, communications, and rollout support, with earlier experience leading customer operations and Order to Cash teams.
I’m strongest in the delivery side of change - helping teams through discovery, impact assessment, stakeholder engagement, business readiness, communications, and implementation. I work well in busy programmes where extra support is needed to keep delivery moving, especially alongside Change Leads, BAs, PMs, and SMEs.
What sets me apart is my mix of change and operational experience. I understand both the project side and the real-world impact on frontline teams, managers, and business stakeholders. That helps me translate change into something clearer, more practical, and easier to land and embed.
Typical projects include technology and ERP-enabled change, process redesign, business readiness, stakeholder engagement, internal communications, and operational transformation in regulated or complex environments.
English
Native or bilingual
Can work on-site
Dublin (up to 50km)
Experience
- Central Bank of IrelandTransformation Change and CommunicationsBANKING AND INSURANCEJuly 2025 - Today (11 months)Dublin, Ireland
- Supported change and communications delivery for the Elevate programme, focused on DevOps capability uplift and adoption of new tools, processes, and ways of working.
- Partnered with stakeholders and SMEs to identify impacts, engagement needs, and rollout support requirements.
- Developed change plans, communications, SharePoint content, and stakeholder materials to support implementation and transparency.
- Worked closely with the project manager to coordinate rollout and post-implementation support.
- The Star Entertainment GroupChange ManagerHOSPITALITYJanuary 2024 - September 2024 (8 months)Sydney, Australia
- Delivered change across remediation initiatives in regulatory engagement, investigations, and complaints management.
- Led stakeholder engagement, impact assessment, communications, and implementation support in a high-pressure regulated environment.
- Worked with business owners and operational leaders to translate remediation and policy requirements into practical operational change.
- Supported implementation under external assurance oversight, helping improve adoption and reduce resistance.
- WestpacChange Manager - TLAMB ProjectBANKING AND INSURANCEJuly 2023 - January 2024 (6 months)Sydney, Australia
- Supported change delivery for a group-wide programme transforming time, leave, and benefits processes through a new Oracle-based solution.
- Coordinated business readiness, stakeholder engagement, communications, and knowledge content updates.
- Created a central SharePoint hub to improve access to change materials and support transition.
- Worked closely with Change and Training leads to align change activities to programme milestones.
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Education
- Diploma of BusinessAccredited Online Training2012Broad business foundation supporting operations, process improvement, and stakeholder management.
- Change Management PractitionerAPMG2022
Certifications
- The Art of Change ManagementChangeHacks2022
- The Agile MindsetAgile Change Leadership Institute2023