Description

I help businesses get the very best out of Salesforce — whether that means automating a broken process, building custom Flows, developing Apex solutions, or connecting Salesforce to your other systems. If your org feels clunky, manual, or under-used, I bring clarity, structure, and working solutions fast.

⚡ What I Bring to the Table

I’m a Certified Salesforce Consultant & Developer with hands-on experience across Sales Cloud, Service Cloud, nCino, and Atamis. I combine strong admin skills with developer expertise (Flows + Apex + Integrations) so you don’t need to juggle multiple freelancers — I handle both the “clicks” and the “code.”

🌟 Why Work With Me

What makes me stand out is my background supporting enterprise banking and government clients. I know how to deliver secure, scalable solutions while keeping communication simple and transparent. My focus is always on solving problems quickly and adding long-term value to your Salesforce org.

📌 Typical Projects I Deliver

Building and optimising Flows to replace manual work

Writing Apex triggers, classes, batch jobs, and scheduled jobs

Designing API integrations (third-party vendors, finance tools, procurement systems)

Configuring custom objects, fields, and security settings

Creating reports and dashboards for visibility and decision-making

Fixing errors, broken automations, and data issues

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Financial Conduct Authority (FCA)
Salesforce/IT Systems Consultant
PUBLIC SECTOR
January 2025 - Today (1 year and 5 months)
London, United Kingdom
Financial Conduct Authority (FCA) – Salesforce/IT Systems Consultant (Contract)

Jan 2025 – Present

Built and automated Salesforce workflows (Flows, Approval Processes, and Screen Flows) to streamline procurement and risk management processes.

Developed Apex solutions (classes, triggers, batch jobs, and scheduled jobs) to extend Atamis (Salesforce-based procurement system).

Delivered custom API integrations between Salesforce and third-party vendors using Apex callouts and authentication via Named Credentials.

Designed and deployed reports & dashboards for procurement, contract, and risk monitoring.

Supported Agile delivery of new system features, including requirement gathering, sprint planning, and stakeholder workshops.

Transitioned new SaaS tools into BAU, including Jira, Adaptive Work (PPM), and CAMMs (Risk Management).

Provided knowledge transfer and training sessions to business users and support teams.

Ensured compliance and SLA adherence across change, incident, and request management.
User Interface Design Apex API Web integration
nCino
Salesforce Technical Support Engineer
January 2021 - December 2021 (11 months)
• Advised stakeholders on best practice adoption and gold-standard Salesforce usage.
• Assisted in case resolution, reporting, and org configuration.
Enterprise Holdings
Salesforce/Application Support Specialist
January 2021 - December 2021 (1 year)
Enterprise Holdings – Salesforce / Application Support Specialist (Contract)

Jan 2021 – Dec 2021

Provided Sales Cloud and Service Cloud support, including case management, reporting, and system configuration.

Assisted with Salesforce user administration (profiles, roles, permissions, and page layouts).

Supported the rollout of new Salesforce features, including validation rules, custom objects, and reporting dashboards.

Worked closely with business teams to resolve incidents, enhance workflows, and improve CRM usability.

Conducted data analysis and cleansing using SQL to maintain accuracy of customer records.

Delivered user training and documentation to improve adoption of Salesforce features.