Freelancer profile translated to English.
Back to original languageAbout Yassine
IT technician specializing in systems and networks, I have solid experience in user support, Windows infrastructure administration, and IT park maintenance.
Currently employed in the public sector, I am involved in the management, operational maintenance, and security of IT systems: user workstations, servers, networks, and backup tools. I also provide technical support to users and resolve incidents of various levels.
My background in IT repair (PCs, smartphones, and tablets) has allowed me to develop strong diagnostic and intervention skills for hardware and software issues, as well as a good overall understanding of IT environments.
French
Native or bilingual
English
Conversational
Arabic
Conversational
Can work on-site
Tarbes (up to 50km)
Experience
- Ville de LourdesIT Technician – Systems and NetworksPUBLIC SECTOROctober 2022 - Today (3 years and 8 months)Lourdes, FranceManagement and maintenance of the community's IT park.Technical support for users (workstations, software, printers, networks).Administration of systems and networks (Windows, servers, backups).Installation, configuration, and security of IT equipment.Management of the video surveillance system: configuration and maintenance of IP cameras, network switch configuration, network supervision, and incident resolution...Participation in the improvement of digital tools and service continuity.
- S.O.S MultimédiaSmartphone, Tablet, and Computer RepairerTECHJanuary 2018 - January 2021 (3 years)Tarbes, FranceRepair and maintenance of all brands of smartphones, tablets, and computers.Diagnosis of hardware and software failures.Component replacement (screens, batteries, connectors, drives, memory).Software troubleshooting (operating systems, updates, backups, data recovery).Customer advice and assistance, quote and repair time management.
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Education
- Baccalaureate in Management Sciences and Technologies (STG)Lycée Marie-Curie (Tarbes)2010
- Higher Technician in Systems and NetworksADRAR Formation2022Installer et configurer des serveurs et des postes de travail Administrer des réseaux (LAN, WAN, Wi-Fi) Gérer des utilisateurs, droits et services (Active Directory, etc.) Assurer la cybersécurité de base (mises à jour, sauvegardes, protections) Diagnostiquer et résoudre des incidents techniques Assurer le support utilisateurs (helpdesk / proximité)