Description

I help businesses simplify and improve how their operations actually run, especially where work slows down, gets repeated unnecessarily, or quietly starts costing time, money, or consistency.

My work is practical and non-intrusive. I don’t implement technical changes in your systems or tools. Instead, I focus on understanding how work flows across teams, identifying friction points, and turning them into clear, actionable improvements that can be executed without disruption.

I’ve worked across operations, communication, customer support, and AI evaluation — always with the same focus: making work clearer, faster, and more reliable.

I’ve worked on problems such as:

Removing unnecessary manual work caused by unclear or missing processes
Reducing errors and rework through simple process redesigns and structured checklists
Improving coordination between teams by making information easier to find and use
Increasing completion rates by identifying where workflows break down and fixing the root cause rather than the symptoms
Evaluating AI-generated outputs to improve accuracy, usefulness, and overall quality
Supporting communication and customer-facing processes to make responses clearer and more consistent

My work focuses on making everyday work easier to understand and execute - whether that’s in operations, communication, customer support, or AI-related tasks.

Industry field of expertise

Languages

Hungarian
Native or bilingual
Romanian
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Turing
Business Analyst
January 2026 - Today (5 months)
• ● Evaluate AI-generated outputs using structured comparisons to assess accuracy, clarity, and business relevance
• ● Conduct fact-checking and independent validation to detect inconsistencies and hallucinations
• ● Deliver precise, structured feedback to improve model performance and output quality
• ● Simulate real-world business scenarios across operations, marketing, and strategy contexts
artificial intelligence fact checking attention to detail Microsoft Excel
Gomundo BV (Remote)
Travel Operations Agent
April 2022 - Today (4 years and 2 months)
• ● Manage end-to-end booking workflows, ensuring accuracy across multiple systems
• ● Handle complex client requests, last-minute changes, and issue resolution under time pressure
• ● Develop structured travel proposals and alternative solutions
• ● Maintain clear documentation and organized workflows in a fast-paced environment
customer service Continual improvement Communication problem solving travel planning
Phantom Shopping®
Marketing Manager / Project Manager
June 2019 - September 2021 (2 years and 3 months)
• ● Managed projects, timelines, and deliverables across marketing initiatives
• ● Produced structured reports, presentations, and business documentation
• ● Coordinated cross-functional communication to align with business objectives
Communication Microsoft Excel Google Sheets Continual improvement Team management