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Kanto TiavinaKT

Kanto Tiavina

Virtual Administrative and Commercial Assistant

€125/day
Tananarive, MG
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Kanto

Do you need a reliable assistant to handle your administrative tasks without going through a long and costly recruitment process?
With over 5 years of experience in sales administration, customer relations, and reporting, I work remotely autonomously and reactively for French-speaking entrepreneurs and SMEs.
My services:
— Management of emails, calendars, and contractual documents
— Sales administration: orders, contracts, customer & supplier invoicing
— Customer relations: follow-up of requests, reception, dispute resolution
— Development of reports, dashboards, and KPIs
— Data entry and updating of CRM & ERP (SAGE, ERP X3)
— Supplier sourcing and delivery coordination
Tools mastered: Excel · SAGE · ERP X3 · Notion · Trello · Canva · Slack · Zoom
Languages: Fluent French — Written professional English
Serious, organized, and immediately available. I adapt to your tools and processes from day one.
📩 Let's discuss your needs — I respond within 24 hours.
  • French

    Native or bilingual

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Client international (Canada)
    Virtual Assistant - Content Planning
    January 2024 - Today (2 years and 5 months)
    • Creation and management of editorial calendars for social networks (Instagram, Linkedin, Facebook)
    • Research and generation of content ideas aligned with the client's editorial line
    • Organization and planning of approximately 20 publications/month with scheduling tools
    • 100% communication in French and English with a client based in Canada
    Community Management Social Media Social Networks Social Media Strategist Social Media Marketing
  • SMTP
    Administrative & Commercial Assistant
    January 2023 - Today (3 years and 5 months)
    • Daily administrative management: mail, emails, contractual documents
    • Customer relations: reception, follow-up of requests, dispute resolution
    • Commercial prospecting and lead follow-up until signature
    • Management control: reporting, dashboards, indicator monitoring
    Administrative Management Customer Relations CRM Quotes and Invoicing Commercial Strategy
  • MABEL / INVISO GROUP
    Management Control - Sales Analysis
    September 2021 - May 2023 (1 year and 8 months)
    Analysis of commercial performance, production of sales reports
    • Management and updating of customer and inventory databases Contribution to the optimization of internal processes
    Reporting Management Control Data Analysis Microsoft Excel ERP Sage X3

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Education

  • Bachelor in Marketing and Sales
    IMGAM
    2019
    Licence en Marketing et Commercialisation
  • Intermediate & Advanced Excel Training
    ISCAM
    2021
    Formation Excel Intermédiaire & Avancé

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