Freelancer profile translated to English.

Description

Your IT processes run smoothly – I take care of problems before they cost time.

As a self-employed IT service provider and support specialist, I help companies, startups, and agencies keep their first-level support and internal helpdesk running smoothly. With extensive experience in direct technical customer support, I ensure that software and hardware problems are solved quickly and downtime is minimized.

Languages

German
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Freelancer
Self-employed IT Service Provider & Support
March 2021 - Today (5 years and 3 months)
Worked for various companies in Austria and Germany, customer service (written and telephone) and ticketing systems.
IT support various (troubleshooting)
Ticketing Systems customer service Video editing HelpDesk
H&H Heim und Haus
Sales Representative
September 2020 - February 2021 (5 months)
Active cold calling and sales to private customers and companies.
Products around the house - from personal to telephone acquisition
Waitz & Söhne
Employee
March 2020 - August 2020 (5 months)
Truck driver transporting bulk goods on construction sites, including loading.
Mainly construction site transport