Manage migrations, decomissions, and new implementations.
Work directly with vendors, telco companies to coordinate the instalation/decommission of new services.
For new implementations or migrations, make sure network gear, compute equipment, cabling, racks, cabinets were ready to start the implementation.
For decommissions, coordinate with telco companies the removal of services, disposal of old devices and removal of hardware from data centers.
Host daily weekly calls with Data Operations staff, remote engineering team and upper management like Program Managers, IT Directors and VPs to inform them about the progress as well as reporting on weekly basis.
Manage on-site and remote team members as necessary to meet project (Infrastructure) requirements.
Implement client migrations to cloud for existing customers and onboard new clients into the multi cloud environment.
Implement projects for multiple technical solutions and complexities related to migrations and new implementations for network equipment (routers, firewalls, switches, telephony), servers, SAN Fabric, cabling, racks, and cloud services (virtualized environment)
Assisting to QBRs with the management staff, clients and VPOs.
Ensemble PM´s team and deliver best practices and knowledge transfers to new clients, new hires and peers.
Manage project risk, cost, scope and resources.
As Senior Project Manager, managed complex projects for Cloud technologies.
Conduct all the project cycle starting with the SOW or its amendment if applicable, the Kickoff process, (Conception and Initiation, Planning, Execution, Performance and Control and Closing).
Implement the Agile framework into the organization to ensure a quick turn around and delivery on software projects and related tasks.
Work as a Scrum Master delivering daily stand up meetings, Sprint Planning, retrospective meetings, work along with Product Owners on Project backlogs, Project springs, epics and related activities.
Customer support and problema resolution (escalations).
Manage geographic dispersed and cross-functional teams among different countries like Costa Rica, United States, India and Canada.
Provide technical expertise and processes support to clients and internal members related to cloud technologies.