Freelancer profile translated to English.
Back to original languageAbout Daniela
As a Transformation Architect and systemic Business Coach, I support individuals, teams, and small and medium-sized enterprises (SMEs) in change processes. I combine a systemic perspective with clear structure and many years of experience in business administration. I support you with:
- Organizational Development:Structuring of processes, documentation, and workflows.
- Change Management:Supporting teams and leaders during reorganizations.
- Systemic Coaching:Creating orientation and making dynamics tangible.
I combine analytical thinking from projects with the human perspective. My goal is to reduce complexity. This is how we shape changes so that they really work in everyday life.
My methodological toolkit (continuous professional development):
- Systemic Constellation Work (for organizational and team dynamics)
- Mediation & Conflict Resolution (to ensure the ability to act in teams)
- Nonviolent Communication according to M. Rosenberg (for clear, appreciative leadership)
- Business Administration & Strategic Planning (further training via VWA & Euro-FH)
German
Native or bilingual
English
Fluent
Can work on-site
Landsberg am Lech (up to 50km), München (up to 50km)
Experience
- SelbstständigTransformation Architect | Senior Consultant & Business CoachJanuary 2023 - Today (3 years and 5 months)Landsberg am Lech, Germany
- Organizational Development & Process Design:Supporting small and medium-sized enterprises (SMEs) in structuring processes, workflows, and sustainable documentation.
- Change Management for Teams:Conception and execution of interactive workshops, impulse formats, and training sessions to support structural and cultural changes.
- Systemic Business Coaching:Goal-oriented coaching of executives and teams to manage complex situations, resolve conflicts, and facilitate behavioral change in everyday work.
- Analysis of System Dynamics:Making visible blocking communication patterns and dynamics to restore decision-making and action capabilities in organizations.
- Pragmatic Everyday Solutions:Combining analytical structural work with the human perspective for noticeably more clarity and efficiency in collaboration.
- Smiths Medical Deutschland GmbHEMEA Custom Kitting ManagerFebruary 2016 - July 2022 (6 years and 5 months)München, Germany
- Strategic Business Development:Responsibility for strategic business development, portfolio management, and market and competitor analysis in the EMEA region.
- Process & Quality Management:Implementation and optimization of global tools, processes, and products along the product lifecycle in compliance with strict quality standards (CAPA, ISO 13485, ISO 9001, FDA).
- M&A & Business Transformation:Active strategic and operational involvement in complex Mergers & Acquisitions (M&A) projects and international business transfers.
- Matrix Leadership & Enablement:Promotion of cross-functional collaboration in an international matrix organization as well as regional and global sales and marketing teams.
- Mentoring & Committee Work:Active mentoring in the company's internal program (e.g., Women's Leadership Network) and strategic participation as a member of the Works Council.
Selected Project Highlights in this Role:
Business Transformation & M&A (EMEA Region):Strategic support for the partial sale and transfer of a business unit. Analysis of change impacts, creation of the global change and communication plan, and management of knowledge transfer (sales training & product training).Transformation of Corporate Culture (DACH Region):Active representation of the region in the global Change Team. Support of leaders in cultural development, design of communication plans, and implementation of interactive formats (events, meetings, 1:1) to measure the success of the change. - Smiths Medical Deutschland GmbHCustomer Service Manager Central EuropeMay 2011 - January 2016 (4 years and 8 months)
- **Leadership & Team Development**: Disciplinary leadership, restructuring, and continuous development of customer service teams throughout the DACH region.
- Digitalization & Automation:Successful management of projects for process automation and the introduction of new digital tools in customer service.
- Process Optimization & KPIs:Standardization of processes according to global specifications and development and monitoring of KPIs to improve service quality.
- Quality Management & Audits:Ensuring quality standards through regular internal audits (according to ISO 13485 and ISO 9001).
- Internal Coaching & Culture:Promoting diversity as an ambassador of the Women's Leadership Network, as well as active mentoring and coaching within the internal company program.
Selected Project Highlight in this Role:
Customer Service Restructuring (DACH):Strategic and operational realignment of Customer Service following a global restructuring towards a modern matrix organization. Conception and implementation of the communication and stakeholder management plan, as well as support for the teams through interactive formats (events, meetings, 1:1) to ensure operational capability.
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Education
- Systemic Business Coach (SBC)®Munich Academy for Business Coaching2011Systemischer Business Coach(SBC)® Ausbildung entspricht den Qualitätsrichtlinien der International Coaching Federation (ICF).
- Lean Six Sigma Green BeltUniversity of Oxford2019Lean Six Sigma Green Belt Fokus auf Prozessoptimierung, datenbasierte Analysen und effizientes Schnittstellenmanagement
Skill set
Categories
- Other