Aurélie Merabti

Internal project manager for drafting the specifications for a digital transformation CRM project. Managed the migration of the EDEAL CRM to a SaaS environment: managed a strategic 9-month project with a budget of €150,000, delivered on time. Managed application evolutions: managed several quarterly releases (€20,000 projects) for continuous CRM improvement, always meeting deadlines. Deployed a Marketing Automation solution: managed the implementation project of the Actito solution integrated with the Edeal CRM (€20,000 budget). Transverse management of technical teams and coordination with external partners (Edeal and Actito editors).

As AMOA Project Manager, I managed multiple CRM implementation and migration projects for large accounts, with budgets ranging from €20,000 to €100,000 over periods of 6 months to 2 years. Notable clients: Le Palais de Monaco, CCMO Mutuelle, MGEN, BP2S, Université de Strasbourg, SCNE. Complete project lifecycle management, from kick-off to go-live. Management of project teams (developers, consultants) and facilitation of steering committees. In parallel, as Quality Lead, I ensured the continuity of governance functions following my manager's departure. Improved project management tools (templates, training materials) for the Europe Project department. Monitored strategic KPIs (profitability, time tracking, data quality) and conducted project audits.