About Anaïs
French
Native or bilingual
Experience
- Assistante VirtuelleVirtual Assistant - I help entrepreneurs save timeJune 2025 - Today (1 year)Hello and welcome to my profile.I am a Virtual Assistant and I support entrepreneurs, freelancers, and small businesses in managing their daily activities.My services include:• Administrative management• Email and calendar management• Customer support and relations• Social media management• Task organization and trackingMy goal is to save you time and allow you to fully concentrate on the development of your business.Rigorous, organized, and attentive, I adapt to the needs of each client to offer personalized, efficient, and reliable support.Do not hesitate to contact me to discuss your needs.
- AFPARemote Customer Relations Advisor (CRCD) Customer relations / Customer service / CommunicationTELECOMMUNICATIONSJanuary 2016 - April 2016 (3 months)Roubaix, FranceActivities and associations:Customer relationsCustomer serviceCommunicationCustomer reception and supportRemote customer relationship managementHandling requests and complaintsWritten and telephone communicationUse of digital and office tools
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