Álvaro Carrera Fernández

Service Design Thinking / Business Strategy

Madrid, España

  • 40.4167754
  • -3.7037901999999576
  • Indicative rate €240 / day
  • Experience 2-7 years
  • Response rate 100%
  • Response time 1h
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Work location
Can do a full mission at the client office

Verifications

Skills (17)

Álvaro in a few words

Hello!

I´m specialized in service and product design through user centered approach and technology, but always from a business point of view.

I´ve worked in projects of all kinds: multinational companies from sectors such as Oil&Gas, Banking, Insurance and Consumer, also small and medium enterprises from sectors such as Industrial, Health, etc...

I work with final client and through agencies.

Some of my main projects have been with clients as:

-Mahou San Miguel
-Cepsa.
-Seguros Reale.
-Targobank (Credit Mutuel)
-Vice Group Media.

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¡Hola!

Estoy especializado en el diseño de servicios y productos centrados en el usuario y la tecnología, aunque siempre sin perder la visión de negocio.

He trabajado en proyectos de todo tipo de empresas, desde multinacionales de sectores como Oil&Gas, Banca, Seguros y Consumo a pequeñas y medianas empresas de sector Salud, Industrial, etc.

Trabajo tanto con cliente final como a través de agencias.

Algunos de mis principales proyectos han sido con empresas como:
-Mahou San Miguel
-Cepsa.
-Seguros Reale.
-Targobank (Credit Mutuel)
-Vice Group Media.

Portfolio

Experience

January 2020 - February 2020

Retail

Mahou San Miguel

Business Design

New business models design based on digital products and a spin-off for consultancy.
March 2020 - May 2020

Banking & Insurance

Targobank (Credit Mutuel)

Service, Product & Customer Experience Design

December 2019 - January 2020

Consulting & Auditing

Grand, Strategic Design & Innovation

Researcher

Researcher doing cualitative interviews to country managers of a multinational company from Chemistry sector.
June 2018 - December 2019

Chemical

Cepsa

Digital Transformation Consultant

December 2019 - January 2020

Banking & Insurance

Seguros Reale

Service Designer

Helping to ideate new services and products for senior customer segment. Facilitation through workshops.

Education

  • Digital Product Management

    The Hero Camp

    2019
  • Service Design

    Uxer School

    2019
  • Máster en Emprendimiento y Lean Startup

    Universidad Complutense de Madrid

    2012
  • Master in Business and Administration

    Universidad Internacional de la Rioja

    2013
  • Ciencias Empresariales

    Universidad Complutense de Madrid

    2012
  • Grado en Comercio

    Universidad Complutense de Madrid

    2013
  • Curso Scrum Master PSM I

    scrum.org

    2018

Certifications

  • PSM I

    scrum.org

    2018

Languages

  • Inglés

    Full professional proficiency

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