Abiel Perez

– Provide IT and operations consulting to SMEs across Friesland — auditing processes, identifying inefficiencies, and implementing practical improvements – Design and document SOPs, knowledge bases, and onboarding workflows to reduce knowledge silos and staff dependency – Implement digital tooling across client operations, including approval workflows, automation, and reporting systems – Deliver structured assessments with prioritised action plans; train staff to maintain systems independently – Registered B.V. — operates under Dutch compliance and VAT frameworks

– Managed IT infrastructure planning and operations across four regional offices supporting 200+ users – Led evaluation and deployment of ERP-adjacent software tools, improving system processing speeds by 30% and user uptime – Coordinated with finance and legal teams to align technology agreements with corporate compliance and audit requirements — maintained 100% audit readiness – Implemented multi-year vendor performance tracking model, reducing escalation incidents by 25% through proactive monitoring – Streamlined asset refresh cycles, cutting average lead time from 8 to 5 weeks and reducing infrastructure maintenance overhead – Introduced centralised budgeting and approval workflows across regional IT units, improving spend visibility and enabling 15% year-over-year savings

– Led cross-functional team of six to design and implement a risk governance framework, improving internal compliance audit scores by 22% – Managed cybersecurity service delivery across three global departments — reduced incident response time by 40% – Conducted vendor risk assessments and contract gap analyses, reducing endpoint exposure by 35% company-wide – Collaborated with legal and compliance divisions to align supplier agreements with corporate security and data-protection policies – Standardised change-control and procurement documentation workflows, cutting approval turnaround from 10 to 6 days with full traceability – Delivered quarterly cybersecurity spend and performance analytics to executive stakeholders, improving budget forecasting accuracy by 18%